Sentani, Jubi – Despite its status as a Community Health Center with the best service given by Jayapura Regional Health Office, local residents are still complaining of the services provided by the Sentani Community Health Center (Puskesmas).
“We are often unable to get a queuing card although we came early. How can it happen when it’s still in the morning? In addition, the service hours seems to be restricted, the staffs are already gone on the lunch time,” Dunlop Hawai resident Dortea Krebru told Jubi in Sentani on last week.
At the same place, Dorlince Wenda who lives in Camat Lama Sentani said this Puskesmas that actually provided services for decades still do not have a toilet.
“If the patients from distant want to use the toilet, where to go? Fortunately, the local residents are nicely offering their toilet,” she said.
Meanwhile, the Head of Puskesmas Sentani Dian Gritnowati when confirmed about the public complaint declined that Puskesmas only provides service until lunchtime. “Currently Puskesmas Sentani provides services for public until afternoon. The staffs are used to go home at four in the afternoon. The patients are used to decrease during the day, but our staffs are still ready to stay in Puskesmas,” she said.
About queuing card, she admitted it’s intentionally limited, but people still could get services if running out of the card. “But it’s not applied for dental polyclinic where people are rarely to be queued because we only have one staff there,” she explained.
However, she confirmed about the toilet. She admitted that she proposed it once to relevant office but has no response until now. “Regarding this current situation around the Puskesmas, the environment is not too feasible to build a toilet here,” she said. (Engel Wally/rom)